The agent

Revenue’s
night shift.

An agent on every account, around the clock. It watches balances and usage curves, tops up wallets, recovers failed payments, flags churn and drafts expansion offers — autonomously, or with your approval.

6:03 AM — Saturdaywallet.low_balance
Parsegrid's wallet dropped to 3% mid-batch-job. Top-up link sent.
6:09 AMwallet.topped_up
Paid in 6 minutes. $4,200 added. Their pipeline never stopped.
9:30 AM — your inboxdigest
"While you were out: 3 top-ups, 1 recovery, 1 expansion flagged. Net +$7,120."
How it works

It acts on the same rails it runs. That’s why it can act at all.

The agent isn’t bolted onto your billing — it operates the same metering, wallets and invoices Kribana already runs. No integration, no stale data, no guessing.

01Watch

Every balance, usage curve, payment and commitment — streamed in real time from the platform itself, for every account.

02Decide

It knows why a charge failed, whether a dip is seasonal or churn, and when usage growth is an expansion signal — and picks the right playbook.

03Act

Top-up links, smart retries, offers, alerts — sent in seconds. On autopilot, or queued for one-click approval. Every action logged.

Playbooks

Six revenue moments. Caught every time.

Wallet top-ups

Balance running low? A one-click top-up link reaches the billing owner before anything stops working.

Payment recovery

Insufficient funds, expired card, bank block — each failure gets its own retry timing and message, not a blind schedule.

Expansion signals

Accounts burning through commits early get flagged to sales with a drafted offer at the right volume tier.

Churn risk

Usage drops that look like churn — not seasonality — reach the account owner with context, weeks before renewal.

Bill-shock prevention

Spend alerts reach customers before the surprise invoice does — thresholds theirs to set, defaults yours.

Commit tracking

Enterprise commitments tracked against actual usage — under-consumption flagged early enough to fix the relationship.

Guardrails

Autonomous. Never unaccountable.

You choose the mode per playbook: full autopilot, approve-first, or alert-only. Every action lands in an audit log with the signal that triggered it, what was done, and what it recovered.

Failed payments recoveredup to 71%
Median time from signal to action38 seconds
Engineering tickets required0
Agent policiesPer playbook
Wallet top-upsSend link automatically
Autopilot
Payment recoveryRetry + dunning email
Autopilot
Expansion offersDraft, then wait for you
Approve first
Churn outreachNotify account owner only
Alert only

Let the agent take the night shift.