Agent playbooks

The agent watches every account's balances, usage curves and payments, and runs the playbooks you enable — autopilot, approve-first, or alert-only.

Policies

Each playbook — top-ups, payment recovery, expansion offers, churn outreach, bill-shock alerts, commit tracking — gets its own mode. Start alert-only, graduate to autopilot as trust builds.

Audit log

Every action records the signal that triggered it, what was done, and the money outcome. Nothing the agent does is invisible or irreversible.

Webhooks

Subscribe your stack to agent actions and billing moments — post recoveries to Slack, open CRM tasks on expansion signals.

POST https://yourapp.com/hooks/kribana
{
  "type": "agent.payment_recovered",
  "customer": "tokenfold",
  "amount": 124000
}