Wallets & credits

Credit wallets sit between payments and usage: customers prepay, usage burns down, top-ups keep it moving.

How burn-down works

Map events to credit costs in the dashboard. Usage decrements the wallet in real time; the customer sees the same balance in their portal that you see in yours.

Top-ups

Set thresholds per plan — at 1,000 credits, email a one-click top-up link, or auto-charge the card on file if the customer opted in. Both are portal-visible and reversible.

Grants & promos

Issue free credits with an expiry — trials, make-goods, launch promos. Grants burn first, are tracked separately, and never show up as revenue.